Facilitating customer support interactions for others, namely, centralizing customer support requests from multiple channels, responding to customer inquiries, enabling online transactions, and searching databases of enterprise information; enterprise information management for others, namely, aggregating enterprise information and providing access to and use thereof, for use in facilitating customer support interactions and business work tasks; enterprise data aggregation and management services.;
Providing temporary use of non-downloadable software featuring artificial intelligence for natural language processing to enhance customer support interactions and enterprise information management; providing a software development platform and application programming interfaces for configuring natural language processing tools, configuring parameters for automated customer support interaction, and managing enterprise information; software development services for others, namely, creating computer software interfaces between various information technology systems.;