Recorded computer programs for matching contacts and agents in a contact center system, for matching callers and agents in a call center system, for matching tasks and agents in a task assignment system, for matching customers and field agents in a dispatch center system, for one-to-one matching of individuals in a computer-based data system, for measuring, benchmarking, comparing, and reporting of matching service performance, for the collection, editing, organizing, modifying, processing, transmission, storage, and sharing of data and information, for artificial intelligence matching services, for artificial intelligence routing, for machine learning matching services, for providing web-based access to applications and services through a web operating system or portal interface and for providing mobile device-based access to applications and services through a portal interface; downloadable computer programs for matching contacts and agents in a contact center system, for matching callers and agents in a call center system, for matching tasks and agents in a task assignment system, for matching customers and field agents in a dispatch center system, for one-to-one matching of individuals in a computer-based data system, for measuring, benchmarking, comparing, and reporting of matching service performance, for the collection, editing, organizing, modifying, processing, transmission, storage, and sharing of data and information, for artificial intelligence matching services, for artificial intelligence routing, for machine learning matching services, for providing web-based access to applications and services through a web operating system or portal interface and for providing mobile device-based access to applications and services through a portal interface; downloadable computer application software for mobile devices for matching contacts and agents in a contact center system, for matching callers and agents in a call center system, for matching tasks and agents in a task assignment system, for matching customers and field agents in a dispatch center system, for one-to-one matching of individuals in a computer-based data system, for measuring, benchmarking, comparing, and reporting of matching service performance, for the collection, editing, organizing, modifying, processing, transmission, storage, and sharing of data and information, for artificial intelligence matching services, for artificial intelligence routing, for machine learning matching services, for providing web-based access to applications and services through a web operating system or portal interface and for providing mobile device-based access to applications and services through a portal interface; all of the foregoing in the field of call center systems and none of the foregoing in the field of computer networking hardware and software and none of the foregoing related to computer software for wireless content delivery, for wireless communication devices and wireless access points, computer operating programs for wireless content delivery, for wireless communication devices and wireless access points, and computer operating systems for wireless content delivery, for wireless communication devices and for wireless access points.;
Providing temporary use of online non-downloadable software as a service featuring software for matching contacts and agents in a contact center system, for matching callers and agents in a call center system, for matching tasks and agents in a task assignment system, for matching customers and field agents in a dispatch center system, for one-to-one matching of individuals in a computer-based data system, for measuring, benchmarking, comparing, and reporting of matching service performance, for the collection, editing, organizing, modifying, processing, transmission, storage, and sharing of data and information for use in artificial intelligence matching services, for artificial intelligence matching services, for artificial intelligence routing, for machine learning matching services, for providing web-based access to applications and services through a web operating system or portal interface, for providing mobile device-based access to applications and services through a portal interface; all of the foregoing in the field of call center systems and none of the foregoing in the field of computer networking hardware and software and none of the foregoing related to computer software for wireless content delivery, for wireless communication devices and wireless access points, computer operating programs for wireless content delivery, for wireless communication devices and wireless access points, and computer operating systems for wireless content delivery, for wireless communication devices and for wireless access points.;